Frequently Asked Questions

Browse our catalogue, add the products you need to your inquiry ledger, then submit it with your contact details. You can also use the contact form to describe your requirements. We respond within 24 hours.

MOQ varies by product. Many stationery items have no minimum, while packaging materials may require purchase by full carton or roll. Contact us with the product codes and quantities you need, and we will confirm the MOQ in your quotation.

We respond to all quotation requests within 24 hours during business days (Sunday–Thursday, UAE time).

Yes. If you need a product not in our catalogue, use the contact form to describe it. We source from a wide supplier network and will do our best to fulfil your request.

We deliver across the UAE. For bulk or industrial orders, we can arrange delivery to other GCC countries — mention your location in your inquiry.

In-stock items are typically delivered within 1–2 business days within the UAE. Larger or special-order items may take 3–5 days. Your quotation will include an estimated delivery timeline.

Yes. Our office is at 185 - Block C VL 11, SRTI Park, Sharjah, U.A.E. Select pickup in your inquiry notes and we will confirm availability and prepare your order.

We accept bank transfer and cash on delivery for established accounts. Payment terms for new customers are agreed at the time of quotation.

Yes. Registered businesses can apply for credit terms after their first order. We typically offer net-15 or net-30 terms subject to approval.

All quotations clearly show unit prices, VAT, and the total. UAE VAT (5%) is applied where applicable.

Yes. We offer custom printing on cartons, bags, labels, and tape. Provide your artwork and desired quantity, and we will include pricing in your quotation.

We can source custom-dimension packaging. Provide the internal dimensions (L × W × H in cm) and quantity needed.

Samples are available for most products. Mention "sample request" in your inquiry and we will arrange it, subject to availability.